Using Social Media to Communicate Emergency Response

Yesterday Dave Lawry and I presented Using Social Media to Communicate Emergency Response at the 2013 APWA North Amercian Snow Conference in Charlotte, North Carolina. It was fun to give the presentation with Dave because he had some interesting first-hand experiences with implementing social media as a communication tool, particularly during snow operations. His storiesRead… Read more »

Millennials, Civic Engagement and Civic Tech

This post is written by Tamir Novotny, Senior Policy Associate at Living Cities, and is cross-posted from livingcities.org/blog. We’re (Living Cities) working with the City of Louisville, Ken. to develop technology to engage low-income young adults in the city’s long-term planning. Here’s what we’re learning. We recently kicked off in earnest a project in LouisvilleRead… Read more »

If you don’t know this stuff, you might be dangerous!

A Highlight from the upcoming NAGC Communications School. Do you know how to change from passive to active voice? What exactly should you do to make your writing and web pages clean and powerful? Have you fallen into the jargon habits of your agency? Plain language uses specific word and format tools that give yourRead… Read more »

Creating Strategic Foresight in Government

Does it make any sense for the government to think long term? One agency, NASA, developed a 200-year strategic plan, at one point. They engaged futurists and science fiction writers to help develop a plan for interplanetary exploration. Maybe it makes sense for NASA, but what about other agencies? Strategic foresight is not futurist forecasting,Read… Read more »

Link roundup

I find this stuff so you don’t have to: On IBM, OpenStack and Chef: an interview Intelligent Impact: Evaluating an open data capacity building with voluntary sector organisations WordPress.tv: Understanding the WordPress Dashboard Tony Hall’s biggest test as BBC director general is to create a digital future Tony Hall’s biggest test as BBC director generalRead… Read more »

Google: “+1 to civic startups”

Code for America, in partnership with Google for Entrepreneurs, is excited to announce a new Incubator program, which will support Code for America fellows as they seek to turn their products into companies. CfA’s longest standing program is an annual service-year Fellowship for developers, designers, and community managers, where they work hand-in-hand with city governmentsRead… Read more »