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Cloud, Digital Government, Innovation

Why Cloud First Is a Win-Win for the Public and Government

Cloud first is what the public expects today. In a win-win, governments are moving constituent services to the cloud.

August 8, 2022
Steve Goll
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Tags: cloud, Featured Contributor, innovation, State and Local Government

Career, Communications, Leadership

Applying Emotional Intelligence in the Workplace

Emotional intelligence can support better outcomes and experiences when giving and receiving feedback, working under a deadline, not having enough resources, and navigating change. Let’s take a closer look at how strengthening each one could benefit workplace relationships and performance. 

August 5, 2022
Kerry Rea
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Tags: emotional intelligence, Featured Contributor, leadership

Career, Learning, Professional Development

Do You Need a Sponsor or a Mentor?

Mentors and sponsors can play a pivotal role in your career. Here’s how to find the best champion for your success!

August 5, 2022
Chris Makell
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Tags: #career goals, career advancement, government mentoring, government mentors program, mentors, opm, sponsors

Diversity Equity Inclusion, Human Resources, Learning

Executive Order on DEIA in the Federal Workforce: One Year Later

The Executive Order on Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce, issued in the summer of 2021, was designed to strengthen the Federal workforce by making sure the workforce more accurately reflected the citizens it serves.

August 4, 2022
Kerry Rea
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Tags: accessibility, diversity, equity and inclusion, Featured Contributor

Career, Communications, Professional Development

Living in a Feedback Desert? Think Again

We know that feedback is critical to our success. Not all of us recognize – and benefit from – the feedback we receive, though. Here’s how to change that.

August 2, 2022
Dr. Jamie Crews
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Tags: career, communication, Featured Contributor, feedback

Professional Development

5 Steps to Foster a Community of Practice

A community of practice is a “group of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.” How can you build a successful one?

August 2, 2022
Shelby Switzer
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Tags: Community of Practice, Featured Contributor, leadership, Shelby Switzer

Human Resources, Learning, Professional Development

Trouble Hiring? Develop Your People!

How do you get your mission done in a historically tight labor market? Train the people you have.

August 1, 2022
Sydney Heimbrock
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Tags: development, experience management, Featured Contributor, learning

Career, Leadership, Professional Development

Maintaining High Performance in a Hybrid Workplace

Successful managers know that developing and sustaining high performing teams requires constant discipline, especially in a hybrid environment. Here are four management tips.

July 28, 2022
Malissa Lewis
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Tags: Featured Contributor, hybrid, work-life, Workplace

Cybersecurity, State and Local

4 Actions To Thwart a Cyberattack

What is the best protection against cyberattacks? Eliminate bad practices from your agency.

July 27, 2022
Steve Goll
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Tags: cybersecurity, Featured Contributor, malware, ransomware

Career, Citizen Engagement, Digital Government, Project Management

Empathy: Your Career Superpower

Federal employees should be guided by empathy when designing and delivering customer services. Here’s what that means and how to accomplish it.

July 26, 2022
Bill Brantley
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Tags: customer centered, empathy, Featured Contributor, Government Services, PMA

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