There’s often a disconnect between the training that organizations provide and employees’ real-world application of it. Learn why that happens, and explore five strategies to close the gap.
Large-scale events offer many benefits — and challenges. A thoughtful, commonsense approach to using registration lists and coat checks can help ensure that attendees enjoy a positive experience.
Effective leaders know how to navigate their teams through change, uncertainty, and new ideas, and they strike a balance between strength and humility. Read about a leader whose effectiveness suffered when he struggled with humility.
In government, the pressure to move fast on AI technology is real, but so are the risks. But agencies are learning that strong data governance will create a foundation for responsible, transparent, trustworthy AI.
Government workforce training is evolving, and agencies today must overcome five obstacles to designing effective training programs. Learn why slide decks and seminars are no longer enough.
Agencies publish an array of documents — decentralized and in different formats — that AI systems often misinterpret when answering resident questions. Standardization and centralization would address the problem, but those can be heavy lifts. A citation registry, however, can change how AI understands government writings.
Government is moving fast, but speed alone is not delivering better outcomes. As AI and automation accelerate decision-making, a gap is emerging between how quickly decisions are made and how well they are governed, understood, and sustained. This article explores how leaders can close the decision gap by strengthening clarity, consistency, and control across policy,… Read more »
Leaders are under pressure to move faster, but their data isn’t keeping up. This article breaks down how leaders can fix that. If you lead in a high‑tempo environment, this one’s worth reading.
The new Cyber Strategy is a shift from defensive to proactive. But it will require a capable workforce. Here’s how to align strategy and workforce development.
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.