4 Tips to Start Gathering Citizen Feedback
Whether on their own, or as part of a robust citizen experience strategy, each of these tips can help you better understand and respond to citizen feedback.
The Most Inspiring Government News Stories of 2018
Rather than dwell on downers or let politics foul the mood, let’s look back at the most inspirational government successes of the year.
The Secret to New Year’s Resolution Success in 6 Minutes
Don’t wait. Take action now. Don’t look back a year from now and wonder what could have been.
Reflect On 2018 to Prepare You For a Bright 2019
This is a great time to reflect on the accomplishments and the struggles of this past year, and plan for a great 2019!
Have Poison Control Centers Lost Their Place in Society?
In the era of googling our medical symptoms and posting about that weird rash on Facebook, I want to make a pitch for making a phone call to the Poison Control Center instead if you’ve got a poisoning on your hands.
Is Digital Diplomacy a Fad?
After 10 years of tweeting, “facebooking” and “instagramming”, how many diplomatic goals were really achieved thanks to digital diplomacy?
How to Understand Your Congressional Customer
How does an individual, agency, or government department at any level ensure their perspective is heard and acknowledged?
The Real Cost of the Wall
As everyone knows, getting anything through Congress requires give and take. There is no way to estimate the cost of additional useless projects which will be generated in order to buy votes for approval of the wall.
Going From Griping to Gratitude
There is a healthiness to venting when we have strong emotions, such as anger or fear. We do need to be aware, however, how easily and quickly venting can become complaining. Take on a “No Complaining” challenge!
Why You Should Love Your Next Phone Interview
Often the first step in the interview process, phone interviews can be tricky. These tips will help you secure that dream job you’ve always wanted.
