A colleague sent me a link to the Great Idea Conference’s Twitter Feedback area. The interesting thing is that all of the conference’s feedback, from thoughts on the overall program to thoughts on specific sessions, is in the form of tweets.
A couple of things worth mentioning here:
1. What a cool way to get immediate written feedback in a conference situation! Are there other situations that lend themselves to this kind of quick response?
2. Even though the conference attendees are talking about members and associations, the focus of their businesses and their conference, many of their insights could hold true for constituents. Take a look at these:
RandiSumner: #Ideas09 adding socialmedia communications with members into the staff job descriptions –that’s a take home for me.
SmartBriefScoop: Sit with member who gets a report from you, see what they do with it. Do they find the relevance? Don’t fall into the ‘mature trap’ #ideas09
So when it comes to using Twitter to gather feedback whether in a specific situation or in general, is this something most of you GovLoopers are already doing? And if so, do you have any tips on managing it? Seems to me like managing a slew of incoming tweets is only one of a few potential downsides to collecting feedback in this way.