An Article from Federal Computer Week:
Social media tools slow to take root
By Mary Mosquera
Feb 06, 2009
Everybody’s talking about Web 2.0, but only some are using it. Although agencies are adopting collaborative and social-networking tools to work smarter and faster, they are doing so only in pockets.
But that’s a rare ambitious effort in federal agencies because many managers are reluctant to use the tools. However, the willingness of other agency employees to use them does not reflect a consistent generational or organizational split, say federal executives who are promoting the use of Web 2.0 tools at their agencies. Some people are simply more comfortable with digital technology than others, they say.