What is your contracts New Year’s resolution?

You probably have a New Year’s resolution. It may be losing 15 lbs. It may be spending an extra hour each week with your family. I have a few, but one is specific to government contracting: providing better customer service. One of the recurring themes of this blog is government contract specialists are in the customer service business. I plan to check with them on the 2nd of each month to find any opportunities for or problems with the contract. Afterwards, I will record that I checked with my customers for the month. This will let me be more active instead of reactive when it comes to managing contracts.

I think you should make a contracts New Year’s resolution, but it should follow the SMART guidelines of specific, measurable, attainable, relevant and time-bound. Here are a few ideas:

  1. Pass the Certified Federal Contracts Manager (CFCM) exam by March 1.
  2. Attend a monthly NCMA meeting.
  3. Get the new contract executed by April 30.
  4. Reduce the average time it takes to execute a contract modification to 10 days by June 30..

What is your contracts New Year’s resolution?

All Things Sterling | Original Post: Contracts New Year’s Resolution

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  1. Have Customer Withdraw Syndrome? Sit with the Customer (9.5)
  2. Twitter Made Easy for Contracts (9.1)
  3. Know Your Customer on a Personal Level (8.9)
  4. Admit It, Customer Service Is Our Job (8.5)

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Jaime Gracia

Get involved! Professional organizations in your profession are a great way to network, learn, and get new and innovative ideas to execute and improve performance.

The Tyson’s Corner Chapter of NCMA offers the most comprehensive CFCM training course available. For details and to purchase, here is the website: http://www.ncmatysons.org/Page.aspx?id=15