Plain Language Is Good Business

(This is a repost of my guest blog for New Zealand’s WriteMark plain language advocates) I worked on U.S. Government websites for 10 years; and I learned there’s one principle that trumps all others: if you don’t communicate effectively, you can’t serve effectively. If customers come to your website and cannot understand what you offerRead… Read more »

GovLoop Templates – Project Risk Register

***Want more project management tips from author Chris Cairns? Join us at the Leading Great Projects session next Tuesday, 9/10 at our GovLoop Virtual Innovators Summit – free rsvp**** Nearly every government project needs to employ risk management processes and practices to ensure successful delivery. A Risk Register (or Risk Log) is one of theRead… Read more »

Plain Language Is Good Business

(This is a repost of my guest blog for New Zealand’s WriteMark plain language adovcates) I worked on U.S. Government websites for 10 years; and I learned there’s one principle that trumps all others: if you don’t communicate effectively, you can’t serve effectively. If customers come to your website and cannot understand what you offerRead… Read more »

To RIF or Not to RIF: What’s Over the Edge of this Fiscal Cliff?

At the edge of this ominous “Fiscal Cliff” lies a very real concern for many federal employers: will we have to reduce our workforce even more? And by what means? Aside from attrition (which reeks organizational havoc over a long period of time), there are two ways a Federal employer can reduce its workforce: TheRead… Read more »

HALF TIME: Glass half-full comms

Are we better off saying the glass is half full? Or empty? Or pretending it’s full? That was the iconoclastic view of London Fire Brigade’s head of comms Richard Stokoe. Back at the annual LGComms Academy earlier in the year he spoke eloquently about the challenges the public sector is facing and his take onRead… Read more »

John Mahoney Appears on Federal News Radio About Federal Employee Mixed Case Rights to Sue

The Supreme Court this week confirmed that federal employees can appeal certain discrimination-related complaints in federal district court, as opposed to the Federal Circuit of Appeals. John Mahoney, a partner with Tully Rinckey and expert on federal-sector employment and labor law, joins In Depth to discuss what the court’s ruling means. Listen to the interviewRead… Read more »

How Does the Electoral College Work?

And Why Don’t We Get Rid of It? Legally, the Electoral College chooses our president, but our votes DO control that result. And until we can remove the marketing geeks from the election process, we do still need the Electoral College. As usual on election night, news reporters announced each state’s vote totals as theRead… Read more »

Electronic Health Records Infographic

By BobGourley Electronic Health Records Infographic The The Office of the National Coordinator for Health Information Technology created this health records infographic to help bring understanding to this issue of electronic health records. More from their site: How do electronic health records (EHRs) connect you and your doctor? In the past, medical data was onlyRead… Read more »