In the final installment on a performance management framework, we’ll look at using performance metrics and analysis in order to effectively manage agencies and their programs by using remediation and corrective actions. We’ve already covered the first and second steps, and will focus on the final two in this posting (all four are listed justRead… Read more »
Continuing our exercise in developing a performance management framework, a summary of the necessary steps for a successful program follows: 1. Report performance metric data on pre-defined schedule. 2. Analyze data for troubling trends or missed targets. Operationally research root cause of problems. 3. Provide corrective action for metrics where target was missed or dataRead… Read more »
Check out the new blog by Ed O’Keefe (washingtonpost.com) “Ask Your Government,” where U.S. citizens ask questions and Federal agencies have the opportunity to provide answers using video clips that are imbedded within the blog. The NIST Weights and Measures Division and Metric Program were just featured http://voices.washingtonpost.com/federal-eye/2009/03/ask_your_government_when_will.html Excerpt: The latest answer comes in responseRead… Read more »