Posts Tagged: nyc.gov

4 Strategies for Redesigning Your Approach to Civic Engagement

A few days ago, we highlighted the redesign of nyc.gov as a great case study in the use of good design to better accomplish agency goals. Of course, reading a case study and adopting a new approach are two different things. That’s why we decided to dig deeper into the topic. Kate Watts is ManagingRead… Read more »

Good Design: A Shortcut to Improved Citizen Engagement and Service Delivery

The new, device flexible, user-centric nyc.gov. Image courtesy of Huge. Our governments – local, state and federal – are very good at doing a lot of things. National defense. Waste and sewage. Collecting taxes. So why can’t they consistently create decent websites? Today, websites and mobile applications are often the first and only direct linkRead… Read more »

Posts Tagged: nyc.gov

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