Posts Tagged: Web Manager University

Social Media in Government Reading Discussion: Nicholas Carr’s “The Shallows”

This week we read Nicholas Carr’s The Shallows: What the Internet Is Doing to Our Brains. Why I assigned this text Every medium creates its own orthodoxy. You can tweet that. And the reason you can tweet that is because the technical strictures of Twitter push effective tweets to the limits of the sense:syllable ratio,… Read more »

Social Media in Government Reading Discussion: Nicholas Christakis’ Connected

This week, we read selections from Connected, by Nicholas Christakis. Why I Assigned This Text This is the second of two texts that focus exclusively on how social media/social networks function and the relationship between people’s online social behavior and their offline activities. There are a few key concepts that this text brings into sharp… Read more »

Social Media in Government Reading Discussion: Robert Putnam’s Bowling Alone

The Web Manager University launched a pilot 12-week class this week that explores in-depth, the issues pertaining to social media in government. In each class meeting, we read excerpts from one book, listen to (and ask questions of) one expert in a field related the reading and the topic of the day, and then moves… Read more »

As We Do What’s Exciting, Let’s Not Forget What’s Important

Improving government’s customer service means constantly looking for new ways to do things, seizing new technologies, and experimenting. All good. But as we do what’s exciting and new, let’s not forget that we also need to do what’s important. Like implementing all the laws, regulations, and requirements already in place, for government websites. A little… Read more »

So You Enjoyed the Govt Web & New Media Conf – Now, What Are YOU Gonna Do?

I hope you either attended or tuned into the Government Web and New Media Conference in Washington DC, last week. What a line-up! I sat in my Tucson family room, watching the proceedings streaming live, listening to the fine line-up of speakers; and I marveled that so many terrific people are engaged in improving the… Read more »