Woah...useful alert here!
Ever go to a town meeting in person or virtually only to witness exploding emotion, frustration, and basically pandemonium? Turning these forums around into useful, productive, and encouraging experiences is the goal of the National Coalition for Dialog and Deliberation.
In October of this year, NCDD published a sweet Resource Guide on Public Engagement. It's chock full of rich resources like Core Principles for Public Engagement, Online Engagement, and Engagement Streams Frameworks. Check it out yourself and enjoy!
If you like what you read, make sure to check out the Facebook page for NCDD - a super dynamic group.
Glad people are finding this resource so helpful!