Government agencies rarely get thank-you letters from its citizens. When’s the last time a citizen ever wrote you to say you did a great job? When’s the last time you actually dealt directly with a citizen you are serving?
But that is fine. As a nation, the U.S. is skeptical of government. It’s in our DNA. When the gov’t does something good, like an awesome online DMV platform, we just say that Amazon looks better. When a local agency provides benefits to needy people, it is just expected. A non-profit does it and they win awards.
But I know government agencies are serving every day. And government employees are doing good work. So here's my thank you to all that serve.