Delivering last decade’s technology today – what has gone wrong with ATO eTAX?
Six months ago I blogged about the success of e-tax as an egovernment service. Over the last 14 years the service had grown to an annual 2.5 million submissions, with growth of around 5% per year. I called it an egovernment success story for Australia – and stand by that view. E-tax has done aRead… Read more »