Improving Agency Efficiency to Improve Public Trust
New technologies and tools are bringing effective modernization within reach. Jonathan Alboum, Federal CTO at ServiceNow, explains how.
Posts By Lauren Walker
Featured Contributors Lift Up Public Service
In honor of Public Service Recognition Week, we’re sharing the thoughts of some of our Featured Contributors about the value — and values — of public servants.
How Can Agencies Strengthen Their Defense Against Insider Threats?
Insider threats have always been with us, but new technologies, including AI, have made it easier for network users to access and expose sensitive data.
On the Road to Responsible AI
AI has come a long way in the past few years, and agencies have learned a lot about best practices. The good news is there’s a growing body of guidance.
Transforming Government With AI
AI is changing the way government does business, and its transformative potential is vast. See how agencies are using it to innovate and make services more accessible.
AI Is Only Part of the Picture
At the state and local level, adopting AI remains only one of a long list of IT priorities. Read how Burlington, VT is approaching it.
Augmenting Intelligence in State and Local Government
The biggest AI mistake that state and local governments make is focusing solely on its hazards, according to AI expert Alan R. Shark. He recommends an atmosphere of curiosity instead. “Let’s see what we can do.”
Modernization For — and With — AI
You can’t have an AI strategy without a data strategy, says Matthew Rose of Snowflake. To be ready for AI, you need an ecosystem for data.
Building Zero Trust Into the Supply Chain
Code buried deep inside applications can make a system vulnerable to supply-chain attacks. You need to know all the software in your system to protect it.
Time to Start Fighting Quantum Threats
Someday, quantum computers will be powerful and reliable enough to render traditional encryption obsolete. But agencies can move forward with mitigation strategies today.