CMS has one of the biggest digital footprints in federal government, without a performance tracker, it was difficult to oversee its CX in real time.
Posts Tagged: data
Agencies might want to take the data problem head-on, but with so much data and so few dedicated staffers, where can they begin?
An expert in government technology says that data enables several promising tools that agencies can use for mission success.
Learn how to use data analytics to strengthen your arguments, upgrade your processes and improve your results.
Agencies can provide a solid data foundation for their AI programs by optimizing data and creating a data governance model.
The result of automation and cloud is a more efficient and effective agency, looking at cloud-based automation as a cycle will help make it fit your agency.
If you’re still thinking through ways to lighten your workload, overcome challenges, and better serve your constituents, examining other government wins can kick start your imagination. Check out the following successful data uses from Memphis and New York for inspiration.
Many agencies are considering cloud technologies, which remove the need for on-premise data storage that creates silos by geography, technology or location.
Data and automation were at the top of the talking point list for 2020 when federal officials and an industry partner spoke at GovLoop’s online training, “Gov’s Technology Wishlist,” on Tuesday.
Before emerging technologies can transform an agency, the data has to be standardized, accessed and shared, directed by organizational guidance.