Posts Tagged: Efficiency

Transforming IT Operations to Delivery Efficient Business Services

You know how you expect all your technology to work smoothly? Think about how annoyed you get when your apps won’t update or your email won’t sync fast enough. “We expect applications to be available all the time and the experience to be perfect,” said Craig Chapman, Sales Manager and Customer Champion of ServiceNow. These… Read more »

PLATFORM & INFRASTRUCTURE AS A SERVICE: CREATING NEW EFFICIENCIES

This post is an excerpt from our recent report, “Platform & Infrastructure as a Service: Creating New Efficiencies.” To download the full report, click here. The report is part of a three-part series, where GovLoop will highlight the power of the Oracle cloud and explore how Oracle is helping government agencies transform the way they deliver services. With… Read more »

Current Change & Future Vision for Open Data

Open data not only promises needed innovation and government reform, but also unique business opportunities benefiting government and private sector entities alike. Government is not the only driver of data transformation. Grassroots innovators working in specific information areas like geospatial, initiated most open data transformations. These efforts were aided by President Obama’s 2013 Open Data… Read more »

Yay or Nay on Feedback USA?

For four years, many have been eagerly awaiting cross-agency action on President Obama’s 2011 executive order streamlining service delivery and improving customer service. The U.S. General Services Administration (GSA) recently launched the pilot of Feedback USA to help agencies meet that goal. But, does Feedback USA look like it’s going to be worth the wait? Feedback USA is adding customer… Read more »

Better Data, Better Decisions

In the Next Generation of Government Training Summit session, “Analyzing Data to Make Better Decisions,” Kirsten Dalboe, MGMT Cube Program Manager at DHS, and Gray Brooks, Senior API Strategist at GSA, shared their successes with using data to improve performance and efficiency. Kirsten was the “data scientist” behind the DHS Management Cube, which integrates financial,… Read more »