What compels an employee to go beyond what is required and provide what’s needed? What moves them to listen and serve with compassion and empathy?
State and Local
Accessing a website isn’t normally a life-or-death situation. But in November 2018, it was. A massive, destructive wildfire was burning in California, and nearly 300,000 people had to be evacuated.
The director of human resources at a local public health department shared her stories around upskilling employees and pivoting to virtual trainings during COVID-19.
To meet safety and compliance standards, state and local government agency leaders can implement some best practices before their employees return to the office.
Necessity is the mother of invention, and the COVID-19 pandemic has prompted Sacramento, California, to dream up creative answers to its problems.
Across all levels of government, the number of teleworkers jumped during the pandemic.
Agencies must invest in tools and essential technology now to prepare for an expected surge in child welfare cases, as well as future public health or emergency crises.
Agencies have spent countless hours responding to the COVID-19 pandemic. Now is the time for agencies to shift their focus to resiliency efforts.
For the City of Sparks, Nevada, the first two weeks of remote work hurt a little.
How do you put together a standout application with more public-sector entities vying for competitive funding opportunities? Here’s a starting point.