The $350 billion COVID-19 aid has the potential to not just offer pandemic relief for state and local governments but fund a more equitable future as well.
State and Local
Delivering goods and services is the first purpose of local government. However, a critical part of that mission is not just the actual goods and services, but how they are delivered. In this article, we’ll discuss the issues with traditional citizen experience (CX) metrics in state and local agencies and share best practices for how… Read more »
Cross-departmental collaboration is mutually beneficial. Competition may make you stronger, but collaboration makes you better.
Administration priorities to emerge are grant funding, federal workforce compensation, equity, career development, cybersecurity and more.
The city of Los Angeles needed more than partnerships with institutions to roll out its $1.3 million-dollar artificial intelligence initiative. It needed community buy-in.
In the aftermath of major cyberattacks that threatened critical infrastructure and national security, President Biden signed an executive order Wednesday that aims to strengthen cyber defenses through increased information sharing with private industry.
We explore the ways five state governments handled the unprecedented challenges of the COVID-19 pandemic and stayed focused on serving citizens.
New Jersey’s Department of Environmental Protection saw a surge in harmful algal blooms in lakes and reservoirs so it launched an interactive mapping tool.
Connecticut CIO Mark Raymond recently explained how his state is improving its resilience through IT consolidation, modernization and simplification.
The “thinking small” mindset works only until you scale up. At some point, to see a benefit, it has to go to scale. That requires an investment.