When governments nationwide had to switch to remote work nearly overnight, North Dakota’s technology office met the challenge of supporting and equipping 8,000 state employees who were suddenly working at home. Here’s what they learned.
State and Local
The everyday functions of government — and the services that agencies provide constituents — depend on strong cybersecurity protections. One state’s plan for disaster recovery helped it respond effectively to 23 simultaneous ransomware attacks. But the state has more in mind than that.
The speed of innovation depends on the workplace environment that leadership develops and maintains. Here’s how managers can create a change-friendly culture.
Investing in the cloud can present opportunities and obstacles. Here are the two big cloud considerations for city leaders.
Agencies often lack reliable, real-time data that can help them solve critical problems. In Chicago, officials used the cloud to bring early childhood care to underserved demographics.
High recidivism indicates something isn’t working in our jails. Technology can help break the prison-to-prison pipeline.
There’s nothing more transparent than raw data. But that’s not accessible to people. That’s where data visualization comes in. Increasingly, users expect data to be something they can see, not just read.
When North Carolina’s Department of Information Technology went remote in 2020, CIO Jim Weaver learned how to foster collaboration within a hybrid workforce.
How Dallas city government created a welcoming, inclusive atmosphere for all its employees.
Here’s how one New York City borough balances remote and in-person work … and why officials think that remote opportunities are so important.