The Americans with Disabilities Act protects access for citizens with disabilities. What happens when governments fail to meet compliance standards?
State and Local
The future of open data is about growing the user base. Taking a lesson from the creator of Mario Bros. can make data portals easy to use.
In Kansas City, citizens used to report potholes after they were formed. But the Public Works department’s director devised a method of predicting where potholes would develop.
West Virginia partnered with an e-government solutions provider to roll out digital services for their DMV, resulting in faster services for citizens.
Improve your state’s data analytics initiatives by partnering with urban science programs that offer the policy know-how you need.
Boston used to rely on inefficient and expensive processes for filing death certificates. Now, the city has a digitized system that improves customer experience.
The director of Georgia DCSS discusses how the state successfully employed a mobile app to address over 400,000 child support cases.
Are you up for the challenge? Test your knowledge and take our new quiz, How Many State Flags Do You Know?, to see how many state flags you can correctly identify.
Government websites don’t need to be hard to use. Good UX is becoming more and more available to agencies across government.
The repeal of net neutrality rules was officially and completely rolled back on June 11, 2018. What’s next? How can cities protect themselves?