People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
Addressing cybersecurity vulnerabilities in local government entities is crucial to protecting sensitive data and critical services. Federal grant funding can help.
A modern approach to data collection, powered by geographic information system technology, helped Los Angeles County better track its homeless population.
With advanced networking technologies, such as artificial intelligence and machine learning, agencies can monitor their service areas in real-time and identify areas that need improvement.
Pickleball has sparked controversy in communities around the country — and is a metaphor for why, and how, government should listen to constituents.
Geographic information system (GIS) technology is an invaluable tool for state and local traffic and emergency management.
Government needs agile technology to provide timely, effective services to the public and keep pace with changing needs.
Citizens want government agencies and officials to provide them with efficient, effective, timely services. That means governments must have agile technology foundations.
“Belonging” has emerged as an important objective of its own, one way to ensure the diversity and equity of groups and communities. Here’s what belonging means and how one town is making it happen.