A 21st-Century Education in Ohio Prisons
Education can make a big difference for people leaving prison. Here’s how one state uses technology to enhance options for incarcerated students.
State and Local
GTFS: The Secret Sauce Behind Rider-Facing Transit Information
In this video interview, experts from Actionfigure discuss the General Transit Feed Specification (GTFS), how it underpins real-time rider information, and where agencies can find help managing it.
CX Innovation: Reminder Text Messages Make a Difference
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program helps change that by sending text message reminders about deadlines, submission requirements, and other concerns.
An AI Civic Tech Tipping Point Is Coming in 2026. Is Your Administration Ready?
AI is transforming how local governments serve residents. By 2026, accessible, AI-powered tools will define responsive government.
Want to Increase Public Engagement? Be Intensely Collaborative
Public and private groups often duplicate efforts and miss important opportunities to engage the community. Rather, they should leverage their combined networks as part of a long-term strategy.
Trello Is the New Kanban for Teams
Using Trello as a Kanban for teams is a great solution for team project management.
Social Stories Can Benefit Your Community
Government agencies can improve their services by creating social stories that help people understand specific scenarios.
How State and Local Governments Can Meet the Challenges of Building Resilient Citizen Services
Resilience is not achieved through a single project or investment. It requires ongoing attention, with practices that can adapt as threats evolve.
The Modern Workplace
Why aren’t more government employees working remotely?
How a Digital-first Strategy Can Help Local Governments Win Over Residents
Local leaders can strengthen trust and engagement by adopting a digital-first communications strategy that makes information easy to find and accessible to all. By meeting residents’ expectations for clarity and transparency online, governments can counter misinformation and build lasting public confidence.