How Automation Supports Better Community Engagement
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
State and Local
Social Media Gives an Oklahoma Agency Its Voice
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.
How Agencies Stay Ahead of Cyber Threats
State and local governments can benefit from a “defense in depth,” or layered, approach to cybersecurity.
5 Ways to Support State and Local Workforces
State and local governments may struggle today to fill positions and retain talent. Here are five expert tips on how to overcome those hurdles.
3 Ways to Build a Better IT Workforce
To attract and retain qualified IT workers, agencies need to rethink how they define their IT jobs and connect employees to their mission.
How South Dakota Does Defense in Depth
South Dakota’s cyber defense prepares for threats known and unknown.
N.C. Partners With Local Government to Boost Security
In response to rising cyber threats, North Carolina is taking a whole-of-state approach to security, collaborating with local governments to manage risk and respond to attacks.
How 3 Local Governments Are Increasing Access to Justice
Access to justice is a fundamental right. With connected online tools, courts are fulfilling that promise with equity.
New York Joins Forces Against Cyber Threats
New York State has launched a Joint Security Operations Center (JSOC) to bring together local, state and federal cyber efforts, including data collection, response efforts and information sharing.
What Agencies Can Learn from the Space Force’s Digital Workforce Training
The Space Force has a comprehensive plan for training its IT professionals and keeping them up to date. Agencies at all levels can learn from the program.