Social Media Gives an Oklahoma Agency Its Voice
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.
State and Local
(Contact-Free) Human Touch Helps Transform a Riverscape
In a Connecticut city, virtual community outreach was essential to designing a riverfront everyone could enjoy.
LA Fills Broadband Equity Gaps Using Maps of People and Places
As part of a multi-year internet expansion plan, Los Angeles County used geographic information system (GIS) technology to identify communities in need of better internet access. The maps showed a stark and urgent need to address racial and economic disparities.
3 Steps to Incorporate Experience-as-a-Service Into Your Digital Transformation Strategy
Experience-as-a-Service (XaaS) helps agencies offload processes so teams can focus on the organizational mission. Here’s some advice on how to make the best choices for a successful transition.
How Data and Analytics Can Strengthen State Workforce Ecosystems
Workforce ecosystems are fragile and need constant tending. To strengthen them, state and local governments should harness data and analytics.
How Observability and Automation Help DOTs Defend Against Hackers – and Deliver Better Citizen Experiences
Lives are at risk when traffic management systems fall prey to cyberattacks. But with automation tools and network observability, state and local departments of transportation can implement effective cyber protections.
Tippecanoe County, Indiana Improved Transparency and Increased Revenue with Mapping Technology
Tippecanoe County, Indiana used GIS technology to improve transparency with the community about property value assessments, increasing government revenue
“One-Stop Shops” Can Improve Access to Public Services
Apply a human-centered approach to public service delivery by creating “one-stop shops” where people can find everything they need to solve a whole problem or complete an entire activity.
How Agencies Can Reduce the Digital Transformation Burden on IT Teams
Digital transformation has made IT administration more complicated. But state and local IT leaders can overcome the burdensome complexity by evaluating on-the-ground impacts and monitoring both individual aspects of the transformation and what’s happening enterprisewide.
Inspired by the EV Boom, Illinois Town Embraces Sustainability
Leaders for the town of Normal, Illinois are finding power in maps and dashboards to track planned infrastructure projects and share transparently with the public where and how community spending is applied.