I’m an enthusiastic supporter of the adage ”go where the people go” if you want to connect with customers and service users. I believe it applies equally – if not more – in the virtual world, than the physical world.
I don’t pretend to be an expert – far from it – but because I keep on banging on about social media, colleagues have started asking me about it. One of the questions I really struggle with is: “what is the actual take-up of social media in Hampshire?” (which is where I live and work).
This is the first in what will probably turn in to a series of posts documenting my search for some answers. Read the rest of this post.