Posts Tagged: User's

MeriTalk: 74% of Federal Cyber Pros Focus on Data Theft Defense

A new MeriTalk survey of 100 federal government cybersecurity workers says close to three quarters of professionals have put data theft prevention at the top of their list of priorities. Seventy-four percent of those respondents said their top priority was to stop data theft but ensuring a user-friendly experience was the lowest-rated priority, with 40... Read more »

Facebook usage: a local perspective

Continued from last time... In my previous post, I explained that I'm trying to gather data on the number of social media users within a geographic area. I'm basically attempting to answer the question: “what is the actual take-up of social media in Hampshire?” (which is where I live and work). All change The Ofcom... Read more »

Estimating Social Media usage within a geographic area

I’m an enthusiastic supporter of the adage ”go where the people go” if you want to connect with customers and service users. I believe it applies equally – if not more – in the virtual world, than the physical world. I don’t pretend to be an expert – far from it – but because I... Read more »

Resistance is a Judgment, Not an Action

This article was originally published on the Tri Tuns Blog.OBSERVATION When talking about user adoption of major IT systems – CRM, ERP, HRIS, etc – at some point the discussion always focuses on overcoming “user resistance”. When I probe deeper and ask clients to define exactly what they mean by “user resistance” (what form it... Read more »

Myth: "They Will Have No Choice - They Will Have to Use the System"

There tends to be an assumption amongst many IT and business leaders that if a system is core to their operations then people cannot perform their jobs without using it. This leads to the fallacy that employees will have no choice but to use the system and no further effort is required to drive and... Read more »