Free Webinar! Citizens as Customers – Cultivating Raving Fans

What does customer service in government actually mean? Join PublicStuff as they explore customer service for government in the age of rapidly changing technology and expectations. Discover how to make your citizens satisfied and repeat customers with simple, cost-effective tools. Our special guest, Rosetta Lue, Chief Customer Service Officer, City of Philadelphia will also be presenting the City’s experiences on their innovations around customer service.
Join on Wednesday, May 22nd, at 2 p.m. ET to learn:
* Best practices in customer engagement
* How to battle roadblocks: turn “Yeah right, that will never happen” into “Alright, thanks for making that happen!”
* How to cultivate repeat customers: build loyalty to your municipality

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