Republished from eGov AU.
Sometimes it is difficult for those of us who are new to the public sector to really appreciate the scope of the changes required to transition government institutions and cultures from a 1.0 to 2.0 mentality.
It’s not simply a process of mandating a directional change from political levels (though this is an important and needed step) and educating public servants and elected officials to the benefits, and risks, of Government 2.0. There is also a process of change required across well-established practice and culture, processes, policy and legislation, not to mention transforming the systems and mechanics of government to suit the new global age.
All of this must be done without damaging the ongoing business of government – the provision of services, maintenance of infrastructure and management of all the behind-the-scenes activities that government is responsible for.
The Washington Monthly has published an excellent article on this topic, looking at the challenges faced in the US during this transition, which is being driven very strongly from the top.
The Geekdom of Crowds looks at how some of the mechanisms of Government 1.0 are pushing back on Government 2.0, reducing the effectiveness of government transparency and data sharing and the impact of citizens who are often far more able to open up government from the outside than are those within the political and bureaucratic machinery.