The Federal Coach: Preventing your Steven Slater moment

Last week, JetBlue flight attendant Steven Slater had a very bad day at work when – after a conflict with a passenger – he activated the emergency evacuation chute, grabbed two beers, slid down the runway and headed home.

While our bad days do not make the headlines, a lot of us have had conflicts with bosses that have made us want to activate our own emergency chute. In fact, I’ve recently fielded several questions about repairing a relationship with a supervisor.

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