Most workplaces have problems that one person cannot solve.
A policy may need senior approval. A broken process may cross several departments. Staffing, funding or technology decisions may sit far outside an employee’s authority. Sometimes the right person genuinely does need to step in.
But there is a difference between recognizing the limits of your role and putting your entire experience of work on hold while you wait for somebody else to make it better.
That waiting has a quiet cost.

When we repeatedly tell ourselves that progress depends on another person, we give away more than responsibility for the problem. We also give away our sense of agency: the belief that our choices and actions can influence what happens next.
Progress Matters More Than We Realize
Psychology has long connected well-being and motivation with experiences of autonomy, competence and meaningful progress.* People tend to feel more engaged when they can make choices, use their abilities and see evidence that their effort is producing a result.
The result does not have to be enormous. Completing a difficult task, improving a process, resolving a misunderstanding or moving a project one step forward can create momentum. We can point to something and say, “I helped make that happen.” That connection between effort and outcome is psychologically important. It reinforces the belief that our actions matter.
Waiting does the opposite.
When we remain stuck until someone else acts, we lose opportunities to experience progress. The longer we wait, the easier it becomes to believe that nothing is within our influence. Eventually, “They need to fix this” can become “There is no point in me trying.”
That is how frustration starts turning into disengagement.
Waiting Can Feel Responsible
Sometimes waiting looks like patience, respect for authority or realism. “I’ve raised the issue. Now it is up to them.”
That may be true. But while one part of the solution rests with someone else, there may still be smaller actions available.
- Can you clarify the impact of the problem?
- Can you document what is happening rather than relying on general complaints?
- Can you suggest a limited trial instead of waiting for approval of a complete overhaul?
- Can you improve the part of the process that does fall within your role?
- Can you help one colleague navigate the situation more effectively?
None of these actions guarantees the larger problem will be solved. They do, however, return you to participation.
Agency Is NOT the Same as Doing Everything Yourself
Reclaiming agency does not mean absorbing responsibility that belongs to leadership. It does not mean quietly compensating for an unhealthy system, working endless hours or pretending that every barrier can be overcome with a better attitude.
It means refusing to make your own movement entirely dependent on someone else’s.
There may be limits to what you can change. There are usually still choices about what you raise, what you try, how you respond and where you direct your effort.
The next time you find yourself waiting for somebody else to fix it, ask a smaller question:
What is one useful thing I can move forward from where I am?
It may not transform the whole workplace. But it can restore momentum, reconnect effort with impact and remind you that you are still an active participant in what happens next.
Jaime Mann is a leadership speaker, facilitator, and founder of The Amaryllis Project, where she helps leaders strengthen self-leadership, communication, accountability, and connection at work. She works with organizations and leadership teams to turn insight into practical behaviour change — without the fluff. Jaime is completing a Master of Professional Studies in Psychology of Leadership through Penn State and brings experience across construction, safety, human resources, education, associations, and professional services. Her writing explores how leaders can show up with more clarity, courage, and humanity, especially when work gets messy.
*Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.
Photo Credit: Thirdman, Pexels



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