Most workplaces have problems that one person cannot solve. A policy may need senior approval. A broken process may cross several departments. Staffing, funding or technology decisions may sit far outside an employee’s authority. Sometimes the right person genuinely does need to step in. But there is a difference between recognizing the limits of yourRead… Read more »
Imagine receiving a prescription from a doctor without discussing your symptoms; the treatment would likely be ineffective. Similarly, we must clearly define our problems to find the best solutions. Here are some ideas to help you understand and frame the problem.
Problem-solving often looks at what we could do more. Instead, what if we focused on what we could do less with subtractive insight?
Innovation doesn’t have to mean a brand new process or product. Instead, it starts with a mindset shift that values co-creation and problem-solving.
In the face of complex problems, many innovators in government sign onto a simple-solution idea, and in Rhode Island, that has sparked change.
Duality creates binary problems in a world whose outer edges extend well beyond the boundaries that duality offers. We can’t find solutions with our dualistic thinking. We can only create more problems. That’s why we need a third path.
Leveraging systems thinking can help solve some tricky problems.
Here are some quotes from many of America’s great thinkers and doers as inspiration for your Fourth of July holiday.
We don’t talk about improvement methodologies. My team and I listen, learn, and then work to solve the problem.
It all started with an empty pot of coffee. But let me start at the beginning… Back in the olden days, when I roamed the earth with the dinosaurs, my personality was a bit different. In the workplace, I was shy and timid, and as a result, somewhat reticent. That didn’t last long, thankfully, probablyRead… Read more »