I’m conducting a research study on “Re-Imagining Customer Service in Government.” Our study hopes to understand current trends in government customer service and opportunities for improvement.
The results of this survey will be used to create a GovLoop Customer Service research brief focusing on customer service in government, where we will offer tips and leading practices and attempt to draw conclusions based on comparing different verticals in government from transportation to health and human services.
Logistics - All data of this survey will remain anonymous. Any direct quotes used within the survey will remain anonymous and will be attributed as "survey participant." No, we won't get you in any trouble.
What's in it for you - For your participation, you will receive the exclusive GovLoop Customer Service report. You will also receive first access to attend our GovLoop Customer Service Roundtable on May 15th.
Thank You! And thanks to Oracle, our partner in this research study.