When going on holiday and handing over a social media account or talking to a new member of staff, I’ll often show a rough ‘how to deal with people on social media guide’. I hope you, or someone in your team, will find this flow chart is handy. If you think it’s useful, you canRead… Read more »
Some government research programs place a large emphasis on product development. At the same time, as government employees, we must be very careful not to appear to endorse any particular company or product. How can we reconcile these two concepts? One thing that probably doesn’t surprise you about being a government employee is that weRead… Read more »
This month’s infographic is courtesy of H&R Block and is in honor of Bike Month! Click image to see a larger version Original post
From the very beginning our app has always been about helping local governments, residents, and organizations on a local level. Reporting graffiti in your neighborhood, fighting for clean air, sharing comments with your neighbors, or even just getting news updates from your local council member. But, more than just helping our customers, we as aRead… Read more »
One of the starkest differences between Australia and the US’s Government 2.0 movements is the mandate and level of support provided officially by our most influential elected officials. In the US Government 2.0 has been championed both by the President and by leading politicians on both sides of their political divide. Regardless of ideology thereRead… Read more »
“I have two warrants to issue before noon and we’re already late.” That was how my day riding along with a code enforcement officer started. It was a blur. My team visited Development Services last week. We learned about their broad mission and the challenges they’re facing making sure residents follow the rules and keepRead… Read more »
When someone sends you important mail, you probably expect to receive it in your mailbox at home. For Mike, who’s homeless, mail is a little more complicated. To receive his mail, his caseworker Candace explored three shopping centers, two river banks, and a few other spots he hangs out at, looking for his signature turquoiseRead… Read more »
Cloud computing has revolutionized an organizations’ ability to improve service delivery. With additional technologies like mobile and enterprise content management (ECM) systems, agencies now have a powerful technology arsenal to innovate and excel in today’s growing digital economy. The recent increase in cloud computing adoption brings with it a shared interest in enterprise content managementRead… Read more »
One of the starkest differences between Australia and the US’s Government 2.0 movements is the mandate and level of support provided officially by our most influential elected officials. In the US Government 2.0 has been championed both by the President and by leading politicians on both sides of their political divide. Regardless of ideology thereRead… Read more »
I still remember looking longingly at the Safeway “Help Wanted” ads offering $9/hour to bag groceries while I slogged away at yet another unpaid government internship. Like most other DC-based grad students, I regarded unpaid internships as a rite of passage. Yet the trade-off — a rich, rewarding internship experience — was not always partRead… Read more »