We are living in a time of social and economic reinvention. I think it will be remembered as an internet powered renaissance. Jack and I spend a lot of time figuring out what is happening, exhorting each other dig further. Often when we are talking to clients and tell them what we have learned, theyRead… Read more »
How many of you are supervisors who wish you were giving more feedback and recognition to your staffs? How many of you are employees who wish you were getting more feedback and recognition from your boss? Whatever side of the question you fall on, manager and employee engagement through feedback and recognition is an essentialRead… Read more »
A chain is no stronger than its weakest link, and life is after all a chain. William James To information security professionals, having a strong chain of policy, practice and architecture is indeed, life. The human factor is always the weakest link in any information security program. Why is that? People are our greatest asset!Read… Read more »
Here in ITS, we’re reevaluating our approach to strategic sourcing by focusing on category management, which will help transform government IT acquisition and improve the value we provide to our customers. We can’t succeed without your feedback on the best ways to improve our performance. We are counting on you—our customers and industry partners—to identifyRead… Read more »
This being the third segment of the STIA Certification course and hoping to have started to convince some that system thinking could be helpful in addressing challenges facing our communities the need to be more hands on was realized. As mentioned in the previous post, a system is always of something, whether biological, social, orRead… Read more »
At Accela, we’re committed to finding ways to leverage the talents and ideas of civic entrepreneurs and open data hackers to benefit the governments we serve. That’s why we’re excited to announce the Accela App Challenge. The App Challenge offers a total of $25,000 in cash prizes to developers that build a new civic appRead… Read more »
[This is the 3rd blog in the series on ‘Exploring Government R&D Program Fundamentals’. Visit Blog 1: Keys to a Successful R&D Program and Blog 2: Setting R&D Program Goals & Principles] Want to know a sure-fire way of shooting your R&D program in the proverbial foot? Fail to engage stakeholders creatively and consistently. It’sRead… Read more »
There’s a school of thought that contends when workers feel they have job security, they can become complacent and less productive. On the other hand, with an ax hanging over their heads, workers start to stress, act cautiously, make mistakes, or become resentful of superiors or motivated to leave your employ. In some cases, jobRead… Read more »
Our Office of Performance Management under City of Kansas City, Missouri (KCMO) City Manager Troy Schulte has managed an employee surveys over several years to identify where there are opportunities for internal service improvement. In an analysis of the responses to the open-ended questions, however, they have identified a few common issues that do notRead… Read more »
It’s almost summertime, and that means families around the country are preparing for one of the season’s greatest offerings: summer camp. While kids gallivant around, play games or go fishing, there’s much more to camp than meets the eye. One of the greatest benefits of camp I’ve experienced is community. Summer camp brings together kidsRead… Read more »