3 Keys to Professional Wellness
About 90,000 hours of the average person’s life are spent at work. Within that time, many hours will be fulfilling and exciting, but many others will cause frustration and stress.
Posts Tagged: difficult conversations
Navigating Difficult Conversations With Dialogue
Dialogue is any productive conversation featuring reciprocity and mutual respect between both parties. It’s a tactic that works in and out of your agency.
Having Difficult Conversations
It is not uncommon in life to have difficult conversations. By sticking with policy, being specific and being mindful of the employee, you can make difficult conversations productive.
How to Answer Phones the Right Way
There is a right way to answer phones, and it can make a big difference for all involved.