With most agencies now fielding hybrid workforces mixing on-site and remote workers, data recovery may be more important than ever.
Posts By Mark Hensch
The IRS has developed an excellent model for agency training and development: SHOTs videos, which are available 24/7 and allow employees to brush up on a subject in about three minutes or less on average.
GovLoop spoke to federal and state thought leaders about how their agencies are successfully collaborating and training virtually.
Think about the large digital displays agencies use to direct visitors and share information with employees. While not traditional devices, these displays must still be protected.
How can agencies close this divide between the people who can and cannot analyze data?
No one wants to hunt for the right answer when the clock is ticking. Yet too often, government employees and their customers do just that.
Adopt a beginner’s mindset, rethink “rip and replace” and embrace self-service.
Here are three ways agencies can prepare for and avoid ransomware attacks disrupting their product and service delivery to constituents.
Public-sector customer experience gets to the heart of how employees and constituents interact with perceive agencies’ products and services. Yet pleasing both groups grows harder every time government workforce, budget and other constraints change.
DevSecOps is a business methodology that can help agencies quickly deliver products and services to the public without sacrificing security.