How can agencies close this divide between the people who can and cannot analyze data?
Posts By Mark Hensch
No one wants to hunt for the right answer when the clock is ticking. Yet too often, government employees and their customers do just that.
Adopt a beginner’s mindset, rethink “rip and replace” and embrace self-service.
Here are three ways agencies can prepare for and avoid ransomware attacks disrupting their product and service delivery to constituents.
Public-sector customer experience gets to the heart of how employees and constituents interact with perceive agencies’ products and services. Yet pleasing both groups grows harder every time government workforce, budget and other constraints change.
DevSecOps is a business methodology that can help agencies quickly deliver products and services to the public without sacrificing security.
Emotional intelligence has broken through as a crucial quality for government employees.
Here is how agencies can modernize how they operate so they have agile people, processes and technologies that can continuously improve.
“A lot of people get confused about zero trust. It is to some extent a marketing term. Zero trust as a concept is relatively straightforward.”
Here are three steps agencies can take to smooth their cloud computing migrations that are based on moving homes.