In the midst of a global health pandemic, we are seeing many good and some “not-so-good” leadership examples in business, government, and communities. Consider the Five “Y’s.” Ask yourself, who is worthy of your assessed designation as a leader?
Building organizational empathy is a strategic element for organizations trying to hire and retain top talent in an increasingly tight labor market.
Product designers continue to push the frontier of understanding the user. This improves the usability of our systems and solutions. But at what point does it become the responsibility of the designer to drive habits and behaviors that the end user actually wants.
Innovation comes from a marriage of collaboration and empathy. These are traits of organizations that embrace the concept of open innovation.
Saying “I’m sorry” isn’t just good manners; it’s a key component of one’s emotional intelligence.
Social media has revolutionized the way people react to crisis situations, especially the way organizations structure their crisis communication plans.
Influence is the foundation to creating corporate empathy.
Building great teams that produce great work is difficult, but a necessity in today’s world.
When facing extremely negative circumstances, your ability to make a difference can seem inadequate. This resulting sense of helplessness can cause you to freeze up and do nothing. Don’t give up. There are actions you can take so you don’t feel so helpless.
Practicing humility and stepping into the skin of the other can help us eliminate blind spots and broaden our worldview.
