Posts Tagged: Federal Computer Week

Osama bin Laden and Public Service Recognition Week

Does anyone else find it interesting that the day bin Laden was taken down marked the beginning of Public Service Recognition Week? Recently came across this great post from Federal Computer Week blogger Steve Kelman. Steve talks about how many fail to realize that it was indeed govies who took out the high-profile terrorist. Yes,… Read more »

Speaking With One Voice – A Basic of Good Customer Service

A recent Federal Computer Week article began by saying that, for fun, I sometimes ask a question through various channels at a government agency to see if I get the same answer. Well, I’m not sure I’d call it “fun.” But I have done just that when preparing to teach a class – mostly to… Read more »