With the recent confirmation of the first federal Chief Performance Officer (CPO), Jeffrey Zients, a sprig of hope has emerged among the performance management and improvement crowd. The appointment marks the first time that a seasoned performance improvement leader has been selected to provide structure, vision and real, accountable results. Every administration has had aRead… Read more »
Performance management and measurement have taken on a number of different meanings with regard to application in the public sector. In some cases it’s regarded strictly as data reporting and in others it takes on a more qualitative form. It may be useful to start a dialogue on coming up with an actionable, consolidated setRead… Read more »
Last week I wrote the following post on the Association of Government Accountants (AGA) website and thought it would be of interest to you. Accountability and transparency are two concepts on everyone’s minds (and blogs) these days, thanks to the American Recovery and Reinvestment Act (Recovery Act). Accountability has been around for a while; itRead… Read more »
Shelley spoke yesterday to the government-wide Performance Improvement Council about her report and recommendations. The members, including OMB staff, were very receptive to her insights and many thought that they could begin acting on her ideas even before a Chief Performance Officer is appointed! Read the report here.