How to Gain Deeper Insights Into the Customer Experience
In this video interview, Hannah Burn of Qualtrics discusses how state and local agencies can get a more holistic perspective on the customer journey.
Posts Tagged: Industry Voices
Why It’s Time to Take an Identity-First Approach to Security
In this video interview, Khizar Sultan of CyberArk, discusses how agencies can adopt an identity-first approach to cybersecurity.
How AI Can Unlock Insights From Documents, Video and Other Content
In this video interview, Murtaza Masood of Box discusses how AI can help agencies get more value from unstructured content.
From Siloed to Seamless: The Need for Integrated Security Monitoring
In this recent video interview, Paul Gomez of Security Information Systems discusses what modernized security monitoring entails and the benefits it offers.
How AI Can Help Agencies Deliver Better Constituent Experiences
In a recent video interview, Chris Dilley of ServiceNow discusses how agencies can begin leveraging the power of AI in service delivery.
How Can Agencies Strengthen Their Defense Against Insider Threats?
Insider threats have always been with us, but new technologies, including AI, have made it easier for network users to access and expose sensitive data.
Process Automation: The Efficient Alternative to Paper-Based Systems
In this video interview, Niranjan Vijayaragavan, Chief Product Officer at Nintex, explores the benefits and “how to” of process automation.
How to Shift to a Continuous Modernization Mindset
In this video interview, thought leaders from Red Hat discuss how continuous modernization can help agencies streamline their operations.
How to Build a Better Endpoint Security Strategy
In this video interview, Jared Vichengrad, of Check Point Software Technologies, discusses how agencies can take a more comprehensive approach to endpoint security.
How Cross-Skilling Can Help Address IT Skills Gaps
In this video interview, Tony Holmes, of Pluralsight, discusses how to develop a cross-skilling strategy to expand the skill sets of existing staff.