Where interactions suffer is when the quality of data doesn’t match documentation requirements. Improving the citizen experience can resolve these issues.
Posts Tagged: AI
Responsible for carrying out the election were not just poll workers and election officials, but thousands of IT staffers around the country who defended against cyberattacks.
Data breaches are getting more sophisticated, while agencies’ cybersecurity teams are being held back by manual processes and disconnected systems.
The key to mitigating the risk of security threats is leveraging AI-driven analytics to continuously monitor user behavior for proactive threat detection.
When done right, cloud computing should change how organizations think and act, whether they’re serving customers or investing in cybersecurity.
The reason DoD is able to thrive on the AI frontier, where so many agencies have barely trodden, is its central platform for data tools and services.
Channel shift happens when people realize that they can avoid long waits at on office or on the phone by doing a quick web chat.
RPA can help federal agencies move from their initial reaction to COVID-19 To long-term planning for digital work realities.
A study of social media usage during the last four months shows that residents are looking to their city’s leaders as trusted and authoritative sources of information.
The hunt for legal data doesn’t need to be long or painful. With the right people, processes and technology, agencies be quicker and more efficient.