Enhancing the Citizen Experience With Quality Data
Where interactions suffer is when the quality of data doesn’t match documentation requirements. Improving the citizen experience can resolve these issues.
Posts Tagged: AI
How States Secured the Election… And So Much More
Responsible for carrying out the election were not just poll workers and election officials, but thousands of IT staffers around the country who defended against cyberattacks.
Retain Your IT Talent to Reduce Breach Rates
Data breaches are getting more sophisticated, while agencies’ cybersecurity teams are being held back by manual processes and disconnected systems.
Proactively Detect and Prevent Security Threats
The key to mitigating the risk of security threats is leveraging AI-driven analytics to continuously monitor user behavior for proactive threat detection.
Beyond Savings: Has Cloud Changed Your Business Practices?
When done right, cloud computing should change how organizations think and act, whether they’re serving customers or investing in cybersecurity.
The Defense Department’s Answers to Data Challenges
The reason DoD is able to thrive on the AI frontier, where so many agencies have barely trodden, is its central platform for data tools and services.
How to Make Digital Channel Shift a Reality
Channel shift happens when people realize that they can avoid long waits at on office or on the phone by doing a quick web chat.
Using the Digital Workforce to Improve Resilience
RPA can help federal agencies move from their initial reaction to COVID-19 To long-term planning for digital work realities.
How Coronavirus has Changed the Way Cities and Residents Communicate on Social Media
A study of social media usage during the last four months shows that residents are looking to their city’s leaders as trusted and authoritative sources of information.
How to Find Data and Handle Records Request Faster
The hunt for legal data doesn’t need to be long or painful. With the right people, processes and technology, agencies be quicker and more efficient.
