In a recent GovLoop online training, we learned the importance of cultural fit for employee retention as well as using AI to retain and recruit talent.
Posts Tagged: AI
At a recent roundtable with Genesys and GovLoop, we heard from several experts in the field of automation and artificial intelligence. These leaders, as well as many public servants in the room, shared their experiences with AI and chatbots.
With the increase in technological innovation, agencies are looking for new ways to increase citizen engagement and satisfaction. Investing in artificial intelligence (AI) and chatbots may be a way to transform the way organizations interact with citizens.
The advent of spatial technology has automated spatial problem solving. As a result, we are seeing a rebirth in the age of discovery.
The National Institutes of Health and Bureau of Labor Statistics are among the agencies using AI to save time and money and free up employees to solve more complex problems.
As government agencies look to modernize their IT environments, they face the challenge of implementing a digital transformation strategy that will allow them to: update and rationalize legacy technology systems; take advantage of the benefits of a cloud environment; foster a culture that results in faster, higher quality release cycles and continually lift the benchmark… Read more »
The key is not to think of artificial intelligence as an existential threat, but rather an event we can plan for and build around.
A pilot program recently implemented in the Netherlands leverages augmented reality to send visual guidance from remote experts to crime scene investigators in the field.
The phrase “customer service” has often sounded like an oxymoron to anyone who has endured interminable lines at the DMV, navigated maze-like call centers, or even attempted to get a simple answer from a website. Help could be on the way – and sooner than you think.
Learn how cognitive technology is revolutionizing the child welfare system.