Government agencies have a unique opportunity to benefit from planning and implementing improvement methodologies that focus on customer service
Posts Tagged: Lean Six Sigma
Public managers need to raise awareness of the seven wastes in LEAN Six Sigma and encourage employees to identify areas for improvement.
Three tips for communicating the benefits of LEAN to your organization.
By adapting the Gemba walk and process for the public sector, government employees will have an opportunity to stand back from their day-to-day tasks to understand processes, be more efficient, and identify wasteful activities.
Leaders of governmental service organizations attempting to apply Lean Six Sigma often see two major roadblocks to a successful implementation.
This article discusses the origin of Lean Six Sigma (LSS), how it works and why it is important for government employees.
Learning these three tools can help you efficiently map out projects, identify problems and implement effective solutions.