From workplace tensions to policy debates, 2025 highlighted how conflict is an unavoidable part of public service. Rather than viewing conflict as a barrier, agencies are beginning to recognize it as a catalyst for innovation, resilience, and stronger teamwork. Join us online Tuesday, Dec. 16 at 2 p.m. ET/11 a.m. PT for a dynamic conversation withRead… Read more »
From breakthrough technologies to evolving workforce challenges, 2025 was a year of rapid change across the public sector. As agencies navigated new challenges and seized emerging opportunities, some shifts proved especially transformative — and will continue shaping government work in 2026 and beyond. Join us online Wednesday, Dec. 17 at 2 p.m. ET/11 a.m. PTRead… Read more »
Nothing kills a good workplace culture faster than persistent negativity. Naysayers have an uncanny ability to stop innovation in its tracks and erode employee morale in one fell swoop. And while negativity is common, especially during times of transition, it’s not inevitable. As a supervisor, you have the tools to shift the tone and re-engageRead… Read more »
Artificial intelligence continues to dominate headlines and strategic plans across the public sector. Yet despite its promise, many agencies struggle to move from vision to execution. From procurement hurdles and data silos to workforce readiness and ethical concerns, the road to implementation is often more complex than expected. Join us online Wednesday, Dec. 10 atRead… Read more »
In the face of tighter staffing constraints and increased budget uncertainty, agencies could be tempted to dial back their efforts to modernize operations and innovate their service delivery. But that’s not happening. Instead, agencies are finding creative ways to remove obstacles to transformation and drive new initiatives forward. Join us online Tuesday, Dec. 9 atRead… Read more »
Customer experience (CX) is more than a buzzword — it’s a dynamic, evolving practice shaped by your agency, organization, team, and role. It’s everything you do to help users access and benefit from the services you provide As we look ahead to 2026, what’s next for CX? What will define a high-impact, user-centered government experience?Read… Read more »
Responsive government services that prioritize customer experience and engagement help build strong local economies. When residents, business owners, and community leaders interact meaningfully with local government services, they help shape a more responsive and resilient economic future. However, aligning your government team to meet those expectations can be challenging. Join us online Thursday Nov. 13,Read… Read more »
Cyber threats are growing in volume, speed, and sophistication — and government agencies are feeling the pressure. From AI-driven attacks to complex compliance demands, defending public systems has never been more challenging. The need for innovation and efficiency in cybersecurity isn’t just urgent — it’s mission-critical. So how can agencies modernize their security operations whileRead… Read more »
Working in public service has never been more challenging, and as a supervisor, you have the added pressure of leading a team through intense periods of disruption and change. So, how can you communicate to the best of your ability when information is often limited or in a state of flux? Join us online Monday,Read… Read more »
Quantum computing might sound like something out of science fiction — but its potential to transform government operations is very real. From solving complex problems to powering next-generation simulations, quantum technologies are poised to reshape how agencies think about data, security, and innovation. Whether you’re just hearing about quantum or looking to understand its practicalRead… Read more »