June 23 – How to Handle Fire Drills

Someone else’s emergency is not necessarily your emergency. However, as supervisors, your team’s fire drills actually are your problem. So, how can you possibly manage everything that comes across your desk in a productive, organized way? By understanding the dynamics of crisis management and prioritization, supervisors can maintain control and ensure their team remains focusedRead… Read more »

June 11 – Doing More with Less: Skillsets and Tools to Make it Possible

The mantra of “do more with less” has been thrown around in agencies for decades, but now that mantra is more than words: it’s policy. However, the mission objectives haven’t changed. Therefore, agency employees need to figure out better tools, processes and workflows to make getting more done actually doable. Join us online Wednesday, JuneRead… Read more »

June 4 – Data Is the Foundation for Gov Innovation

Simply put, agencies are not well-informed without data insights. No process, policy, or service can adequately serve its purpose if it’s not rooted in data. So, how can you properly access, mine and make decisions based on agency data? Do you know where to find the information you need? Is it properly secured and clean?Read… Read more »

June 9 – How to Get Better Public Input During Policymaking and Planning

How can we ensure that the voices of the public truly shape the policies that govern their lives? Engaging the public effectively in policymaking and planning is crucial for creating inclusive and representative policies. Fortunately, emerging digital tools enable agencies to reach a broader audience as well as gain more feedback and public engagement. JoinRead… Read more »

May 19 – Dealing With Distractions: New Approaches for Time Management

We’ve never been more distracted. Incessant notifications, emails, calls, pings, deadlines, meetings and competing priorities make staying focused nearly impossible. Yet, as a supervisor, it’s crucial to be able to manage these distractions while meeting team objectives. The key is to master time management. Much like our learning styles, there is no one-size-fits-all approach toRead… Read more »

May 5 – What You Need to Know About Bots and CX

Chatbots have grown in popularity for good reason: They’re friendly, helpful, and do a great job making information readily available. In government applications, the benefits are arguably even more significant. They’ve become a reliable tool for delivering constituent services while saving agencies time and resources. Whether your organization is toying with the idea of implementingRead… Read more »

May 21 – NextGen Government Training Virtual Summit: Empowering Public Service

Virtual Summit: Wednesday, May 21, 2025 We’re thrilled to have you join us at the upcoming NextGen Government Training Virtual Summit on Wednesday, May 21, 2025! Registration is free and open to everyone. We’re so looking forward to hosting a full day of professional development keynotes and breakout sessions. Stay tuned for schedule and speakerRead… Read more »

May 14 – The Core Principles of AI

As AI continues to become more widespread, it’s more important than ever that its implementation is responsible, secure, agile and trustworthy. Government employees at all levels need to understand what’s at stake if the technology is used improperly. Join us online Wednesday, May 14 at 2 p.m. ET/11 a.m. PT to hear from government and industryRead… Read more »