July 28 – Navigating Workplace Dynamics at Your Agency

Every agency’s workplace is dynamic. It’s unique to your organization’s values, processes, and, most importantly, personalities and perspectives. Navigating these internal dynamics can be tricky and downright stressful, but as a supervisor, it’s critical for you to lead your team effectively without succumbing to conflict or confrontation. Join us online Monday, July 28 from 4-4:30Read… Read more »

July 14 – How to Make Constituent Services More Accessible

Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity. In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. Join us online Monday, July 14, from 4-4:30 pm.Read… Read more »

June 24 – AI-Powered Government: 3 Strategies to Transform Your Workforce

In today’s digital-first world, government agencies are under pressure to modernize — fast. The key? Empowering your workforce with the right AI-capable tools, secure infrastructure, and agile processes to meet mission-critical goals. Join us on Tuesday, June 24 at 2 p.m. ET/11 a.m. PT, to hear from industry experts about how the advent of artificialRead… Read more »

June 23 – How to Handle Fire Drills

Someone else’s emergency is not necessarily your emergency. However, as supervisors, your team’s fire drills actually are your problem. So, how can you possibly manage everything that comes across your desk in a productive, organized way? By understanding the dynamics of crisis management and prioritization, supervisors can maintain control and ensure their team remains focusedRead… Read more »

June 11 – Doing More with Less: Skillsets and Tools to Make it Possible

The mantra of “do more with less” has been thrown around in agencies for decades, but now that mantra is more than words: it’s policy. However, the mission objectives haven’t changed. Therefore, agency employees need to figure out better tools, processes and workflows to make getting more done actually doable. Join us online Wednesday, JuneRead… Read more »