Moving data to the cloud helps eliminate silos that can make constituent services both fragmented and frustrating.
Posts By John Monroe
North Carolina takes a whole-of-state approach to cybersecurity to help share expertise with agencies that may lack the resources to defend themselves.
Community emergency responders can have a hard time finding the caller on sprawling bases and agencies. Here’s a tool that can help.
For many supervisors, giving an annual performance review is like going to the gym: They dread doing it and it’s sometimes painful when they do, but they know it must be done. There’s no way to take all the stress out of performance reviews. But in a recent NextGen online training, two speakers from theRead… Read more »
When it comes to generational differences in the workplace, the Golden Rule is probably not your best guide. It sounds like common sense. Why wouldn’t we treat our co-workers or direct reports the way we would want to be treated? But what you find encouraging or helpful or motivational might not resonate with your youngerRead… Read more »
Cybersecurity solutions based on perimeter defense are no longer adequate. Cloud, the explosion of IoT endpoints, and telework call for zero trust.
Zero trust isn’t just about technology. It also requires a change in mindset. Here’s how to take a holistic approach.
When it comes to measuring community engagement, San Antonio has found numbers only tell part of the story.
To attract and retain qualified IT workers, agencies need to rethink how they define their IT jobs and connect employees to their mission.
In providing digital government services, the omnichannel approach helps provide customers with a smooth and consistent experience.