Artificial intelligence is evolving. For years, organizations have used AI for IT Operations (AIOps) to help monitor systems, identify issues and recommend solutions. Now, a new approach is emerging: agentic AI, which moves beyond analysis and into action, helping organizations not only understand problems, but also resolve them. From Insight to Action AIOps was designedRead… Read more »
For years, government modernization has focused on digitization and automation, but a new phase is taking shape. It’s called intelligent modernization. A Featured Contributor explains what it means, why it’s important and what lies ahead.
Government leaders face a dual challenge: the rising threat of AI-driven cyberattacks that call for stronger cyber defense, and DoW’s expanding use of AI. To manage AI securely and effectively, agencies should take seven actions.
Agentic AI offers capabilities beyond what earlier AI can do. But agentic AI’s autonomous nature amplifies an organization’s underlying data, governance and other weaknesses and requires a new IT mindset.
Agentic AI has the potential to transform how government responds to constituent needs — but state and local officials aren’t getting caught in the hype. Hear how Tennessee’s CIO explains her state’s careful, responsible path to incorporating agentic AI into state systems.
In this video interview, Anish Patel, Head of Federal Sales at Cloudflare, explains how agentic AI makes operations more efficient and comprehensive.
In this video interview, Luke Norris with Granicus discusses how agencies can deploy new AI technology to enhance service delivery and internal operations.
AI and agentic AI are continuing to expand in the workforce. Are we adapting, adopting, or both?
Artificial intelligence is influencing every step of the cyber defense life cycle. Here’s an overview of some AI possibilities, including emerging roles for generative and agentic AI.
Sometimes, terminology matters. The term “AI agents” can be problematic in government. Beware of connotations when speaking of agentic services.