Creating an innovation strategy is one part strategy, one part innovation, and the right conversations with the right people.
Posts By Lou Kerestesy
What is an innovation center? What does one do? And what’s the best way to organize and run one?
Innovation is a broad topic talked about in ways which confuse the subject. It’s also a subject that generates a wide range of reactions. This blog defines innovation and views it through three lenses – customer, organization, individual – to bring into focus what it might mean for you. I like to use a definitionRead… Read more »
On March 27, 2015, OMB posted a job announcement for the first-ever Information Technology Category Manager. Category management is the Federal Government’s approach to rationalizing and streamlining acquisitions. The IT Category Manager (ITCM) will be responsible for managing IT acquisition as a category, for the first time. Kudos to OMB, OFPP, the Federal CIO, GSA,Read… Read more »
Talk of innovating Federal acquisition is widespread. Change is needed, and many smart people are hard at work on it. Confusion accompanies the conversation, however, and clarification is needed. If you’re involved in an acquisition innovation effort, ask yourself the following questions. What do we mean by innovating acquisition? Broadly, it seems the government canRead… Read more »
Chris Dorobek’s March 18, 2015 program, “The Lowdown on Digital Services,” didn’t focus on innovation, but his guests’ ideas were all about it. Martha Doris, Rick Parrish, and Hannah Moss described Federal Government efforts to improve customer experience. Their comments about value as the point of a good customer experience are what innovation is supposedRead… Read more »
Shortly into a new job, my newly minted college graduate daughter was asked to help plan an IT requirements identification and definition meeting. Her degree was in human growth and development. She had researched what she could about requirements, but was disoriented and didn’t know where to start. Being Da-aad (yes, pronounce that as aRead… Read more »
Organizations innovate for customers, but customers don’t think about innovation. In a digital world, customers think about ease and convenience, speed, security. Citizens care about receiving what they were promised. And in government, that means many things to many people. So if innovation means doing something different to add value for customers, what does itRead… Read more »
There’s a lot of talk about innovation in the federal government, and with it comes talk of failing fast. The two go together in a useful, integrated way, but I hear little discussion of what either concept means. At least not in terms that managers can use. A definition of innovation I like is doingRead… Read more »
Innovation is about people, not technology. Create space for people to do something different and protect them from harm, and you might find that those famous for resisting change become as famous for leading it.