AI Is Explaining Your Agency. Is It Getting the Full Picture?
Now that online search results include AI summaries, how can you make sure people will still find the information they need?
Now that online search results include AI summaries, how can you make sure people will still find the information they need?
When your office considers an artificial intelligence tool, the conversation may begin with what it can do, how much it costs and how quickly it can be acquired. There is another question worth bringing into that conversation: What will it take to make this capability work for the people responsible for the mission? That questionRead… Read more »
Agencies can have every required supply available. But if employees do not know how to use them, owning the equipment provides little advantage.
If agencies want to make responsible decisions about where AI should be used, they need to measure its net value — because “hours saved” can be misleading.
AI readiness in government requires more than prompt training. It requires human judgment — the ability to verify AI responses and establish and maintain responsible AI practices that are essential for better decision-making.
AI is being treated like a tool instead of what it actually is: a capability that should be embedded into how work gets done. The organizations seeing real results aren’t the ones experimenting the most. They’re the ones aligning AI to mission outcomes, operational workflows, and decision-making.