Agencies want to deliver an integrated digital experience for customers. So what exactly does prioritizing CX mean for government?
Posts Tagged: digital transformation
Worried about romaine? Blockchain can help government tackle the food safety challenge with greater end-to-end transparency and accountability.
Common themes that make or break the success of the project are consistent. This includes how cybersecurity fits into the transformation. Every project has five phases and cybersecurity efforts must be a part of all of them.
This six step framework not only provides a way to understand current or completed digital transformation initiatives; it can also be used to plan and execute new projects.
Boston used to rely on inefficient and expensive processes for filing death certificates. Now, the city has a digitized system that improves customer experience.
FedRAMP is enabling agencies across federal, state and local levels, to safely access a wide range of cloud-based technologies for digital transformation.
In this post, we discuss the key drivers that government leaders must address to implement a successful, agency-wide digital strategy.
When successfully executed, digital transformation can revolutionize the way that government operates. But like any major IT undertaking, it does come with its own set of security risks to consider.
Considering how often it’s discussed, digital transformation is still a difficult term to pin down. In a recent webinar, SBA CIO Guy Cavallo discussed how government agencies to transform to fit the changing digital landscape.
IT modernization is necessary to deliver enhanced functionality, security and efficiency to government employees and the citizens they serve. But in order for agencies at all levels to take full advantage of all modernization has to offer, they have to plan their digital transformation journey to ensure IT aligns to mission need.