People-Centered Government: Integrating CX in Digital Transformation
Agencies want to deliver an integrated digital experience for customers. So what exactly does prioritizing CX mean for government?
Posts Tagged: digital transformation
Food Safety: How Governments Can Leverage Blockchain for Greater Traceability
Worried about romaine? Blockchain can help government tackle the food safety challenge with greater end-to-end transparency and accountability.
Government Transformation Projects: Where Does Cybersecurity Fit In?
Common themes that make or break the success of the project are consistent. This includes how cybersecurity fits into the transformation. Every project has five phases and cybersecurity efforts must be a part of all of them.
6 Steps to Digital Transformation
This six step framework not only provides a way to understand current or completed digital transformation initiatives; it can also be used to plan and execute new projects.
Boston Digitizes Death Certificates, Saves Citizens Time and Money
Boston used to rely on inefficient and expensive processes for filing death certificates. Now, the city has a digitized system that improves customer experience.
Ready for Takeoff: The Role of FedRAMP in the Path to Digital Transformation
FedRAMP is enabling agencies across federal, state and local levels, to safely access a wide range of cloud-based technologies for digital transformation.
Becoming Digital First: Innovations that Transform
In this post, we discuss the key drivers that government leaders must address to implement a successful, agency-wide digital strategy.
The Risks of Digital Transformation
When successfully executed, digital transformation can revolutionize the way that government operates. But like any major IT undertaking, it does come with its own set of security risks to consider.
Digital Transformation: How to Take IT Infrastructure to the Next Level
Considering how often it’s discussed, digital transformation is still a difficult term to pin down. In a recent webinar, SBA CIO Guy Cavallo discussed how government agencies to transform to fit the changing digital landscape.
Aligning IT to Mission for Strategic Transformation
IT modernization is necessary to deliver enhanced functionality, security and efficiency to government employees and the citizens they serve. But in order for agencies at all levels to take full advantage of all modernization has to offer, they have to plan their digital transformation journey to ensure IT aligns to mission need.
