This six step framework not only provides a way to understand current or completed digital transformation initiatives; it can also be used to plan and execute new projects.
Posts Tagged: digital transformation
Boston used to rely on inefficient and expensive processes for filing death certificates. Now, the city has a digitized system that improves customer experience.
FedRAMP is enabling agencies across federal, state and local levels, to safely access a wide range of cloud-based technologies for digital transformation.
In this post, we discuss the key drivers that government leaders must address to implement a successful, agency-wide digital strategy.
When successfully executed, digital transformation can revolutionize the way that government operates. But like any major IT undertaking, it does come with its own set of security risks to consider.
Considering how often it’s discussed, digital transformation is still a difficult term to pin down. In a recent webinar, SBA CIO Guy Cavallo discussed how government agencies to transform to fit the changing digital landscape.
IT modernization is necessary to deliver enhanced functionality, security and efficiency to government employees and the citizens they serve. But in order for agencies at all levels to take full advantage of all modernization has to offer, they have to plan their digital transformation journey to ensure IT aligns to mission need.
Government content now comes in a wide variety of digital formats ranging from photos to satellite imagery to surveillance video and social media. Digital content services platforms can help agencies effectively manage their new, unstructured digital content.
Digital transformations in government are not easy or automatic — they are a journey. Still, tools and methods are available to accelerate strategic planning and execution, while providing a means to improve user experiences and maximize resources.
With so many channels of engagement available, agencies have struggled to develop best practices and standard processes. One tool that is proving popular, however, is text messaging campaigns that reach a broader audience.