Communications

What’s Your Leadership Style?

I’m sure this isn’t scientific, but I came across this leadership style quiz and had a go: http://psychology.about.com/library/quiz/bl-leadershipquiz.htm My results: Your results indicate that your leadership style is predominately: Delegative Delegative Leadership Delegative leaders allow group members to make decisions. This style is best used in situations where the leader needs to rely on qualifiedRead… Read more »

Join GovLoop as We Celebrate National Customer Service Week

Post Highlights GovLoop is celebrating Customer Service Week October 1-5 Stay Tuned for GovLoop blogs, forums, discussions and our daily newsletter all Customer Service Related Blog post highlights some of GovLoop’s Customer Service Resources National Customer Service week is October 1-5. Every year, the first week in October National Customer Service Week is celebrated. SinceRead… Read more »

How to Change Your Agency’s Twitter Header Image

Some of you may have noticed something new lately on Twitter. Following in the same footsteps as Facebook and Google+ cover photos, Twitter is now offering something similar called header images. According to NBC’s Today, “There’s now a huge header image that runs across the top, sort of like the banner image that Facebook usersRead… Read more »

When Government and the Private Sector Compete, Can Government Win?

All too often, the public assumes that government, when going toe-to-toe with the private sector, always loses. Even when we trumpet major successes of government (e.g. moon shot, arpanet), the public snickers and points to the private sector government contractors who supported these initiatives. Now for the ask! Nineteen organizations have been identified as finalistsRead… Read more »

Open Government: All Good, or Metal Plates in Your Head?

On July 26, 2012, the Center for Technology in Government (CTG) at the University of Albany / SUNY issued a press release announcing, in cooperation with SAP, an open government thought leadership program. I recently attended CTG’s workshop on this topic, along with 25 colleagues from government and academia, and we’re excited about the upcomingRead… Read more »