How to Write and Implement Workplace Mission Statements

Mission statements should be written with care, not on an ad hoc basis. A Featured Contributor explains how to develop and implement a mission statement that matters.

Why Public Information Officers Use AI Citation Registries

AI chatbots have supplanted traditional search engines. But they don’t read documents the same way. A citation registry helps AI find the information.

Overview of Workplace Mission Statements

Each government agency needs its own mission statement — to help guide the agency’s direction, motivate employees, and encourage critical thinking. Learn more about the critical importance of effective mission statements.

When Incentives Sound Good in Theory but Flop in Reality

A parking spot, extra cash, and bragging rights. To leadership, it was the perfect incentive. To the team, it was just more work. Here’s what happens when leaders assume everyone wants what they want.

How to Thank Staff at Major Office Events

It is important to thank staff publicly, including at major office events, but leaders often fail to appreciate staff in such an obvious way. This article explores the problem.

Prioritizing Local Government Communications in a New Funding Landscape

Local government communications are more important than ever — keeping communities informed, engaged, and confident in their leaders.

Thanking Staff: Tips for Appreciating Employees

Thanking staff is a simple yet critical way to improve morale and boost productivity. Here are tips on appreciating employees, even when time and budget are tight.

Feeling Burned Out? Try These Ideas.

Public servants are particularly susceptible to burnout — to suffering from extreme, prolonged stress when responsibilities seem overwhelming. Check out these GovLoop resources for expert advice on overcoming burnout and tackling the mental, physical and emotional harms it causes.

Do You Know What Makes a Good Question?

Writing questions is more difficult than you may think. They carry context, tone (if spoken), assumptions, and bias — but they’re also a critical way of gathering feedback. Let’s discuss several ways that questions make assumptions and how to avoid those suppositions when asking for input.

Why Social Media Breaks Down When AI Becomes the Reader

Social media platforms are increasingly being treated as authoritative inputs by artificial intelligence systems. But they were never designed for that role.