Nobody asked me! Where does resistance to change come from? Exclusion! Not necessarily from being “anti-change” but from being thought of “after the fact.” Being left out. Side-lined. When leaders wonder why resistance to the “new” is getting in the way or exceeds what they had anticipated, it’s likely because a sustainable stakeholder engagement processRead… Read more »
Trust does not come with a title. Discover five practical ways new supervisors can build trust, strengthen relationships and lead more effectively.
As I navigated mid-level leadership, sandwiched between my boss and my team, with deadlines looming and interpersonal tensions running high, I became a bit frantic and my lack of composure affected my entire team. Fortunately, as a new leader, I was paired with a coach to help shape my authentic leadership style. With the helpRead… Read more »
The reason so many public sector initiatives fail is not lack of effort, lack of funding or lack of good people. It is that we keep applying simple solutions to problems that are not simple and then wondering why the problems persist. This is not a criticism. It is a description of what happens whenRead… Read more »
The “star performer” model sometimes comes at the cost of excusing difficult personalities. “No Brilliant Jerks” may be the solution.
Employees are more likely to contribute when they feel safe speaking up. Learn how psychological safety strengthens communication, trust, and team performance.
AI is becoming an important way people discover public information. But agencies don’t need to overhaul the way they publish. Here’s why.
Using geolocation data, the Baltimore Police Department has transformed how it anticipates, responds to, and prevents crime — by providing integrated, spatial, timely data.
Artificial intelligence may transform the workplace, but trust determines whether employees embrace change. Discover practical leadership strategies for successful AI adoption.
Employee fatigue doesn’t always appear as traditional burnout; often it shows up as disengagement and diminished enthusiasm. Rejuvenating these employees requires more than motivational speeches.